PLEASE
CLICK HERE TO MAKE A PAYMENT USING OUR ONLINE SERVICES.
GENERAL INFORMATION:
We are now able to process online water/sewer bill payments through a third-party bill payment service, Magic-Wrighter. You can choose to pay your water/sewer bill either by credit card (MasterCard only) or through your bank account (savings or checking).
- If you make a payment through your checking or savings account,
there is no additional fee.
- If you make a payment by credit card, you will be charged a small convenience fee. The third party bill payment server will inform you of the fee you will be charged, prior to you submitting your payment. Please click here for a table showing the fees for credit card payments.
Note: Please be sure to review Magic-Wrighter’s terms and conditions and website privacy policy before making your online payment.
FAQ’S
Can I make other types of payments (other than water/sewer bills) to the Superior Township Utility Department through this web site?
Unfortunately, no, we are unable to accept payments for fees or for other types of invoices through our online system. Payments for sprinkler meters, replacement meters, deposits and/or for other invoices must be made either by cash, check or money order.
How do I know if my payment will be received by the Superior Township Utility Department by the due date?
Online payment transactions must be COMPLETE by no later than 11:30 p.m. on any given day in order to be credited to that day’s payments. Please note that we may not receive notification from the third-party bill payment service for up to two days that you have made your payment. Once we receive the notification, however, it will tell us the date YOU completed the transaction and that is the date we will use as your payment date.
What if I make a payment on a weekend or a holiday?
Payments made on weekends or on holidays will be considered paid the next business day. Please click here for a list of the Superior Township Utility Department holidays.
How will I know that my payment has gone through?
Once your payment has been submitted, you will see a confirmation number next to your payment information. You can print that screen for your records.
What happens if I make a payment through my checking or savings account and I don’t have sufficient funds in my bank or credit union to cover it?
An online payment goes through your checking or savings account just like a check. Insufficient funds in your account at the time our third-party bill payment service attempts to process your payment will result in the following:
- It will be considered an NSF payment and will be subject to the Superior Township Utility Department’s standard NSF check fee, which is $25.00. This fee will be added to your water/sewer account.
- Only one attempt will be made by the Superior Township Utility Department and/or our third-party bill payment service (Magic-Wrighter) to process your payment.
- The payment amount that was credited to your water/sewer account, prior to our being notified there were insufficient funds to cover it, will be removed from your water/sewer account.
- Your financial institution may charge you additional fees, based on their guidelines and/or regulations.
